All Systems Operational

Uptime over the past 90 days. View historical uptime.
Beacon web application Operational
90 days ago
100.0 % uptime
Today
Developer API Operational
90 days ago
100.0 % uptime
Today
Embedded forms Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Emails ? Operational
90 days ago
99.98 % uptime
Today
Beacon guide ? Operational
90 days ago
100.0 % uptime
Today
Live support chat Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.55 % uptime
Today
Enthuse Operational
90 days ago
100.0 % uptime
Today
JustGiving Operational
90 days ago
100.0 % uptime
Today
MailChimp Operational
90 days ago
97.75 % uptime
Today
Xero Operational
90 days ago
100.0 % uptime
Today
Zapier Operational
90 days ago
100.0 % uptime
Today
Payment providers Operational
90 days ago
100.0 % uptime
Today
Stripe Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
GoCardless Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API uptime
Fetching
Forms API uptime
Fetching
Nov 9, 2025

No incidents reported today.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Major outage of Mailchimp Integration
Resolved - Mailchimp's APIs are now back to normal, and all functionality with the integration is now back.

If you are still getting Healthcheck warnings in Beacon, please reconnect to Mailchimp, which will resolve the issue.

We are expecting Mailchimp to update its status page with an update soon:
https://status.mailchimp.com/
Nov 6, 10:48 GMT
Monitoring - Mailchimp has applied a fix that appears to have fixed the issue.

If you tried to connect/reconnect to Mailchimp yesterday during their issue, we recommend trying again today in Beacon to ensure everything is set up correctly.

We will continue to monitor the situation and do testing on our side to ensure everything is back to normal, and will update here when we feel this is fully resolved.
Nov 5, 07:52 GMT
Update - After a full investigation, we have diagnosed that the issue appears to be due to an issue with Mailchimp & a specific API endpoint that is reserved for Integration Partners like Beacon. This appears to be impacting multiple integration partners that work with Mailchimp, not just Beacon. We have escalated multiple times to their support, and are still awaiting an update on either a fix or a timeline.

We will update you when we hear back from their technical team and any actions that need to be taken.

For now, please continue to ignore the Healthcheck warnings and do not try to reconnect the integration.
Nov 4, 18:06 GMT
Update - Our team have identified the specific error that MailChimp is returning. The problem is with the authentication flow and seems to be on MailChimp's side. We have contacted the MailChimp technical team to alert them to error. Our team is exploring options to work around the problem with MailChimp. As yet we don't have a time estimate for when this will be resolved.
Nov 4, 10:56 GMT
Identified - We've identified the specific area of the MailChimp integration that isn't behaving as expected and the team is working on a fix. Sit tight and we'll have a fix shortly. Trying to reconnect MailChimp won't work yet.
Nov 4, 10:25 GMT
Investigating - We are investigating reports of the MailChimp integration disconnecting and failing to reconnect.
Nov 4, 10:22 GMT
Nov 5, 2025
Nov 4, 2025
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage