Degraded database performance affecting all customers
Incident Report for Beacon
Migration is complete and all systems are operational
Posted Sep 12, 2022 - 12:10 BST
Our new infrastructure is online but we're still seeing some degraded performance while we finish our migrations. Stand by!
Posted Sep 12, 2022 - 11:43 BST
Beacon is about to go down for a few minutes while we carry out essential maintenance. Sorry for the inconvenience.
Posted Sep 12, 2022 - 11:16 BST
We're continuing to work on the issues we're seeing, which can result in you not being able to load data in Beacon. Forms are unaffected, but you may see a delay in form data arriving into Beacon. We are currently expecting to take Beacon down for a couple of minutes at around 11:15 to switch over to our upgraded architecture which will resolve this morning's issues.
Posted Sep 12, 2022 - 10:43 BST
We are currently experiencing degraded performance from our primary databases. We're making changes to resolve these issues which may result in some brief downtime.
Posted Sep 12, 2022 - 10:17 BST
This incident affected: Dashboard and Developer API.