Resolved -
This incident has been resolved. All Beacon systems are operational.
Feb 26, 14:38 GMT
Monitoring -
All systems are returning to normal. We'll continue to monitor our systems closely to make sure that our fix is working as expected.
Feb 26, 13:46 GMT
Identified -
We are starting to see our systems recover.
Feb 26, 13:42 GMT
Investigating -
We're not seeing our systems return to normal as quickly as we were hoping. We're continuing to investigate.
Feb 26, 13:28 GMT
Identified -
We have identified the problem and we're deploying a solution. We should be able to validate whether our solution is effective in a few minutes.
Feb 26, 12:59 GMT
Update -
We are continuing to investigate the issue. We can't find any evidence of a malicious actor and we're exploring whether updates that we have made to our systems this morning are responsible.
Feb 26, 12:39 GMT
Update -
While some users may be able to log in, we're seeing degraded performance and failures across Beacon systems, including forms. We're continuing to investigate.
Feb 26, 12:20 GMT
Update -
The issue is also affecting form submissions. We've updated the impact of the issue to Critical and we're allocating more resources to identify and fix the problem.
Feb 26, 12:07 GMT
Investigating -
We are investigating reports from some customers who are seeing error pages when logging in to Beacon.
Feb 26, 11:59 GMT