All Systems Operational

Beacon web application Operational
90 days ago
100.0 % uptime
Today
Developer API Operational
90 days ago
100.0 % uptime
Today
Embedded forms Operational
90 days ago
100.0 % uptime
Today
Forms Operational
90 days ago
99.88 % uptime
Today
Payments Operational
90 days ago
99.88 % uptime
Today
Emails Operational
90 days ago
100.0 % uptime
Today
Beacon guide Operational
90 days ago
100.0 % uptime
Today
Live support chat Operational
90 days ago
99.98 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.55 % uptime
Today
Enthuse Operational
90 days ago
100.0 % uptime
Today
JustGiving Operational
90 days ago
100.0 % uptime
Today
MailChimp Operational
90 days ago
97.75 % uptime
Today
Xero Operational
90 days ago
100.0 % uptime
Today
Zapier Operational
90 days ago
100.0 % uptime
Today
Payment providers Operational
90 days ago
99.96 % uptime
Today
Stripe Operational
90 days ago
99.88 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
GoCardless Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API uptime
Fetching
Forms API uptime
Fetching
Jan 19, 2026

No incidents reported today.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026
Resolved - Intercom has confirmed their fix has worked.

Live support chat is back to normal.

Jan 5, 15:34 GMT
Monitoring - Intercom (our chat provider) has implemented a fix on their side. More details from them here:
https://www.intercomstatus.com/eu-hosting

Beacon Live chat is now back to normal, and we are monitoring to ensure that the fix has worked in the long term.

Jan 5, 15:01 GMT
Investigating - We are investigating reports that our chat functionality is not working for all users (the widget in the bottom right of Beacon that you use to talk to our Support team).

This has also impacted our support team's ability to see any messages that have already been sent.

Jan 5, 14:49 GMT