JustGiving services are unavailable due to global internet outage

Incident Report for Beacon

Resolved

JustGiving have resolved the issues that have prevented us from connecting to their systems and we're currently backfilling all of the imports that we missed over the weekend. No further action is required.

You can find more information about how Blackbaud's systems were affected on their status page: https://status.blackbaud.com/

Posted Jul 22, 2024 - 10:30 BST

Update

We've temporarily disabled our JustGiving integration while we wait for Blackbaud to resolve the issue.

Posted Jul 19, 2024 - 10:37 BST

Identified

As part of a global internet outage, some third-party services (including JustGiving) are offline. For more info, see Blackbaud’s status page: https://status.blackbaud.com/incidents/scp7mgh9kynt

If you see an alert prompting you to reconnect JustGiving in Beacon, please ignore it.

For updates, stay tuned on this status page.

Posted Jul 19, 2024 - 09:57 BST

This incident affected: Integrations (JustGiving).