Some users are unable to log in to Beacon

Incident Report for Beacon

Resolved

This incident has been resolved.
Posted Aug 02, 2026 - 19:06 BST

Identified

The issue has been identified and we're released a fix. We're verifying that this has resolved the issue.
Posted Aug 02, 2026 - 19:01 BST

Investigating

We are investigating reports of users using a username and password being unable to log in to Beacon. Users using Google or Microsoft to log in appear to be unaffected. We're investigating the problem and expect to have a fix soon.
Posted Aug 02, 2026 - 18:46 BST
This incident affected: Beacon web application.