System-wide outage

Incident Report for Beacon

Resolved

Our shiny new infrastructure is all online and operating as expected.

Posted Nov 17, 2021 - 13:50 GMT

Monitoring

We're seeing a return to normality but we're continuing to monitor the upgrade carefully.

Posted Nov 17, 2021 - 13:36 GMT

Update

Our upgraded infrastructure is coming back online. Normal service will be resumed shortly!

Posted Nov 17, 2021 - 13:25 GMT

Update

We're expecting a return to normal operation in a few minutes. Please stand by!

Posted Nov 17, 2021 - 13:09 GMT

Identified

We are currently performing a major upgrade to Beacon's database systems to mitigate some ongoing instabilities that we're seeing across our systems.

Posted Nov 17, 2021 - 13:07 GMT

This incident affected: Beacon web application, Developer API, Embedded forms, Forms, and Payments.