The maintenance window has ended and all Beacon systems are running normally.
Posted Dec 11, 2024 - 07:09 GMT
Update
Rolling back to our pre-upgrade snapshot is also taking longer than expected. We expect to have all systems running again in the next 30-60 minutes.
Posted Dec 11, 2024 - 06:54 GMT
Update
We haven't been able to complete the upgrade within an acceptable amount of time, so we're currently rolling back to our pre-upgrade snapshot to bring our systems back online.
Posted Dec 11, 2024 - 05:42 GMT
Update
We are continuing to monitor the system upgrade, which is taking longer than planned. We’ll keep things updated here.
Posted Dec 11, 2024 - 04:09 GMT
Update
Our upgrade continues to take longer than planned and is still in progress.
Posted Dec 11, 2024 - 03:03 GMT
Update
Scheduled maintenance is taking longer than planned. One database update is complete, the second is currently running.
Posted Dec 11, 2024 - 02:02 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 11, 2024 - 01:00 GMT
Scheduled
We will be undergoing scheduled maintenance during this time to carry out a major upgrade to two of our databases. We expect the maintenance window to last for 1 hour, although this could be longer if there are complications with the upgrades.
Posted Dec 10, 2024 - 23:22 GMT
This scheduled maintenance affected: Beacon web application, Developer API, Embedded forms, Forms, Payments, Emails, Integrations (Enthuse, JustGiving, MailChimp, Xero, Zapier), and Payment providers (Stripe, PayPal, GoCardless).